Our New Online consultation service (accurx) is the easiest way to book an appointment, arrange a follow up, order your medication, request a sick note or make an enquiry. This easy to use service and available everyday from 8am this service will close once it has reached capacity. Please note you can submit One Online consultation with One medical condition.
Access accurx hereThe service involves answering a few short questions, to understand the nature of your medical concern. These requests are then triaged by a clinician to ensure that appointments are offered in a safe and timely manner. You may then be offered a telephone appointment or invited for a face to face appointment.
If you are not sure how to use the service, please ask one of our patient navigators and they can help you. Alternatively please watch this video.
Please note we may need to temporarily suspend this service at short notice due staffing issues or excess demand. This is to ensure that patient safety, telephone lines will however remain open. This service should not be used in an acute emergency, and instead patients are encouraged to call 999 or 111.
if you need help using the accurx service:
Support for accurxPlease note our Online Consultation service is only open from 7am-10am Monday to Friday.
Top tips:
By sending in your photos, you are agreeing to the photos being saved to your GP records, and to the photo being sent on to other healthcare professionals, such as a dermatologist, for expert advice. Let your GP know if you do not want this to happen, or if you would like the photo to be deleted from your GP patient record after review.
It is not recommended to include photos of intimate areas of skin, such as the groin, breast or buttocks, either of yourself or of a child under 18-years-old.
Changed your mobile phone number? Please remember to keep us up to date! You can update your details using our on-line services.
Please do NOT use this email form to send anything other than change of details requests. We cannot respond to any other queries via this email form.
